RETURN POLICY

Due to the nature of the business, we have a NO RETURN POLICY. Marissa Lauriane offers ML Care, in event of emergency repair to headpieces and bouquets. ML Care must be purchased at time of check out. It is valid until your wedding date provided. Must be a scheduled repair in timely manner. Additional information must be field out at time of check out.

BUY BACK OPTION

Marissa Lauriane offers a buy back option for ML candle jars & purchased bouquets only.

We also purchase gently used wedding dresses. Any purchased wedding dress referrals receive ML Gift Card.

DRESS RENTAL POLICY Attire/Adornment Agreement

DAMAGED OR LOST Attire/Adornment/Product FEES

Normal wear and tear on items are expected and won’t incur extra charges. Damage beyond normal wear and tear will incur damage charges.

Damage charges will be assessed for broken zippers, detached garment pieces, make-up or other permanent stains or any other damage that renders the items not rentable.

It includes the cost of the supplies needed to restore the garment to its original state as well as labor costs.

Major damage to item(s), including irreparable tears, or irreversible marks will be assessed at the replacement value of the item(s).

Lost items(s) will be assessed with a lost Attire/Adornment/Product fee of the replacement value of the item(s).

CLEANING

Dry Cleaning is provided by Marissa Lauriane. Just return your dress, worry free of cleaning.

ALTERATIONS

Attire/Adornments/Products may not be altered to fit and must be returned in their original condition. If any item(s) are returned altered or damaged, fees will be charged.

Attire/Adornments/Products may NOT be cut, dyed, painted or altered without written permission from Once More From The Top. Tape, iron-on bonding-web, glue or any other type of adhesives may NOT be used on items.

DEPOSITS

All rentals require a security deposit. The standard security deposit rate is 30% of the total rental and is to be charged with the rental fee prior to shipping. It and should be submitted via email transfer will be credited via email transfer when the rental is complete (all items returned in proper condition).

FEES

Our rental fees are determined on a per piece basis. If the rental time exceeds the agreed upon rental period, a charge of 20% of the total rental will be added for each additional week.

If additional rescheduling of a rental period is required, please contact Once More From The Top as soon as possible. Rescheduling must be approved for late fees not to occur.

RESTOCKING FEES

Any rental requiring the pulling/shipping of costumes that are cancelled prior to the completion of the rental agreement will have an automatic $40 fee.

DAMAGED OR LOST COSTUME FEES

Normal wear and tear on costumes is expected and won’t incur extra charges. Damage beyond normal wear and tear will incur damage charges above the security depost.

Damage charges will be assessed for broken zippers, detached garment pieces, make-up or other permanent stains or any other damage that renders the costume not rentable.

It includes the cost of the supplies needed to restore the garment to its original state as well as labor costs.

Major damage to costumes, including irreparable tears, or irreversible marks will be assessed at the replacement value of the costume.

Lost items will be assessed with a lost item fee of the replacement value of the item.

DISCLAIMER

Marissa Lauriane, Marissa Lauriane Boutique, Kanvaz Multimedia LLC and its employees are not responsible for accidents or injuries related directly or indirectly from the use of the Attire/Adornment/ Product item(s).

Customer agrees to care for all Attire/Adornment pieces. Customer agrees to full financial responsibility for any lost/damaged/stolen items.

PHOTOGRAPHY DEPOSIT POLICY

Photography Deposit Policy for 50% of the Cost

Thank you for choosing Kanvaz Multimedia for your photography needs! To secure your booking and reserve the agreed-upon date and services, we require a deposit of 50% of the total cost. Please read and understand our deposit policy outlined below:

1. Deposit Amount: The deposit required to confirm your booking is 50% of the total cost as stated in the photography services agreement or invoice.

2. Payment Methods: We accept payments for the deposit via Cash or card. Visa, Mastercard, Discover. Please ensure to follow the provided instructions when making the deposit.

3. Reservation of Date and Services: Your booking will only be considered confirmed once we receive the 50% deposit. We will not hold the date or reserve our photography services until the deposit is received and processed.

4. Deposit Deadline: To secure your booking, the 50% deposit must be paid by the specified due date indicated in the photography services agreement or invoice. Failure to pay the deposit by the deadline may result in the loss of your chosen date and availability.

5. Refunds and Cancellations: a. Refunds: The deposit is non-refundable, except in exceptional circumstances as determined solely by Kanvaz Multimedia. In cases of cancellation by the client, the deposit will not be returned. Rescheduling: In the event that you need to reschedule your photography session/event, please notify us at least 2 months before the original date. We will make every effort to accommodate your new preferred date, subject to our availability.

6. Final Payment: The remaining 50% of the total cost must be paid no later than start of day of event/session. The photography services will not be rendered until the full payment is received.

7. Invoice and Receipt: Upon receiving the deposit, we will issue you an invoice and confirmation receipt, indicating the amount paid and the remaining balance.

8. Changes to Services: If, after booking and payment of the deposit, you decide to modify the scope of services or extend the duration of the photography session, the additional charges will be calculated and added to the remaining balance.

By making the 50% deposit, you acknowledge and agree to the terms and conditions stated in this deposit policy. Should you have any questions or concerns, please do not hesitate to contact us. We look forward to capturing beautiful moments with you and ensuring a memorable photography experience!

[Kanvaz Multimedia LLC. 720-755-6359. Kanvaz.mlw@gmail.com